Privacy Policy

Last updated: September 2026

HostelDock (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you use our platform and how we use it.

1. Information We Collect

We collect your name, email address, phone number and any other details you provide when creating an account, making a booking, contacting us or using our services.

2. How We Use Your Information

• To process and manage your hostel bookings.
• To communicate with you about your bookings and support requests.
• To improve our platform and services.
• To comply with legal obligations.

3. Sharing of Information

We only share your details with the hostel you book or intend to book, and with trusted service providers necessary to operate the platform. We never sell your personal data.

4. Data Security

We use appropriate technical and organisational measures to keep your information safe, including secure connections and restricted access to personal data.

5. Your Rights

You may access, correct or delete your personal information at any time by visiting your profile settings or contacting us at info@hosteldock.com.

6. Contact Us

Questions about this policy? Reach us at info@hosteldock.com or call +233 (50) 396 8424.